Group Account Director

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Company Description

The Klick Group—comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.

About our Client Services Craft

 Our Client Services Craft partners with clients across life sciences to understand business challenges, surface strategic opportunities, and guide cross-functional teams in delivering impactful work. The team builds strong client partnerships, ensures operational excellence, and supports programs that advance brand and organizational goals. Client Services leaders play a critical role in connecting strategy, execution, and long-term client success.

Job Description

This leadership role oversees a portfolio of client accounts within Klick’s life sciences business, with a focus on delivering high-quality, compliant, and strategically grounded work. The role serves as a senior partner to clients and internal teams, ensuring strong operational and financial stewardship across programs. Working closely with Strategy, Creative, Medical, Production, and other cross-functional partners, this position drives successful execution and long-term account growth.

What You’ll Do

  •  Lead a portfolio of oncology and consumer-focused client accounts in partnership with senior client stakeholders
  •  Oversee project execution across brands, ensuring regulatory-compliant delivery of integrated programs
  •  Manage account financials including budgeting, forecasting, and staffing in collaboration with project management and finance partners
  •  Lead, mentor, and develop a high-performing client services team across multiple brands or accounts
  •  Collaborate with Strategy, Creative, Medical, and Production partners to deliver high-quality work aligned to client goals

Qualifications

Required:

  •  10+ years of client services experience within pharmaceutical, healthcare, or life sciences advertising environments
  •  2+ years of hands-on oncology experience supporting brands across multiple indications or life-cycle stages
  •  Experience managing $8–12M+ in annual scope across multiple brands or complex accounts
  •  Experience supporting new product launches, including pre-launch, launch, and post-launch phases
  •  Proven financial ownership including forecasting, budgeting, and resource planning across teams
  •  Experience overseeing integrated work including TV production and/or patient experience initiatives

Desired:

  •  Comfort and enthusiasm for using AI as a regular part of how work gets done
  •  Experience contributing to account planning and identifying client growth opportunities
  •  Working knowledge of U.S. pharmaceutical and healthcare marketing regulations
  •  Experience developing or reviewing scopes of work in partnership with project management teams
  •  Advanced degree such as an MBA

 

Additional Information

#LI-AS1 #LI-Hybrid

Our Commitment to Inclusion

Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us. Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.

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Equal Opportunity

Klick embraces diversity and equal opportunity. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration without regard to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, disability, age, marital status, or family status. If you require disability-related accommodation during the application or interview process, simply let us know and we’ll work with you to ensure you have a positive experience.