Director, People Partner

About Klick Health

Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!

Director, People Partner

Our People & Organizational Effectiveness team is responsible for helping to find, grow, keep, and engage the remarkable assemblage of talent who are our Klicksters. You'll be a champion of Klick’s culture and values, partnering with our business leaders to help them build their organizations and make sure all people-related decisions are based on data. Whether coaching your clients on how to lead their teams, navigating and resolving employee relations issues, or supporting programs that help develop our Klicksters, you are exceptionally focused on putting them first, and being as clear and transparent as possible to help Klicksters understand how people-related decisions get made. You will act as a strategic partner and advisor to a portfolio of Crafts, participate in cross-functional and company-wide projects related to engagement, performance, and talent management, and contribute to the development of people-related processes and policies.

As a Director, People Partner (often known as Director, HR Business Partner/HRBP), you will be responsible for solving complex organizational challenges through people-related solutions. You'll assist leaders to create and implement their end-to-end people strategy to support Klicksters in realizing their ambitions and achieving business objectives. This will require you to think big, use data to guide your work, be comfortable challenging convention, and, in some cases, to reinvent how work is done. You’ll partner with a cross-functional group of subject matter experts to design and execute strategies for how we staff, onboard, develop, motivate, retain and organize work. As part of our culture, you’ll also have the opportunity to be hands-on and work side-by-side with Klicksters to get things done in a variety of people-related areas. As a core part of this hands-on work, you will be rolling out programs to support Klicksters, including engagement, performance, and talent programs.

Responsibilities

• Build relationships with senior business leaders to offer thought leadership and expert advice on organizational and people-related strategy and execution.
• Partner with the business on organizational design, workforce planning, career/succession planning, performance management and talent development processes, compensation planning, as well as skills assessment and development planning.
• Partner with peers in People & Organizational Effectiveness to build and execute Klick-worthy programs for Klicksters.
• Provide management coaching to front line managers and senior leaders.
• Work with line managers and employees to address all types of employee relations issues (including difficult situations), fairly representing all interests. 
• Determine trends and work with rest of People & Organizational Effectiveness to determine one-off solutions and enterprise-wide needs.
• Assess business unit's People Practice training needs and support or deliver 1:1 and group training sessions as appropriate.
• Solve problems and get to the root cause of any issue, no matter how complex. Design and quickly implement solutions that cut across multiple disciplines, even those beyond people and organizational solutions.
• Provide expertise in the following areas: career planning, performance management, coaching, data analysis, employee relations, learning and development, recognition, and strategic development.
• Use and request data strategically -- Identify and surface trends in both qualitative and quantitative data to help improve organizational health, understand when data will assist in making smart, informed decisions. Interpret complex analyses and tie back to business priorities.

Minimum Qualifications

• BA/BS degree or equivalent practical experience.
• 7-10 years of HR business partner, HR leadership or generalist experience supporting senior leaders at fast-growing mid-size companies. 
• Strong verbal and written communications skills.
• Knowledge of relevant employment legislation. 
• A combination of HR experience in the following areas: Organizational design, succession planning, performance management, diversity and inclusion, business consulting, recognition programs, disability management, employee engagement, coaching and development, talent management, conflict resolution, talent acquisition, data analysis, and employee relations.

Preferred Qualifications

• Demonstrated ability to work within constraints as well as to challenge the status quo.
• Demonstrated analytical and problem solving skills.
• Ability to analyze data, understand trends and develop recommendations for action based on the analysis.
• Comfortable with ambiguity and being a part of deeply complex strategy discussions.
• Effective communicator with the ability to build relationships with senior leaders and a complex set of stakeholders to drive organizational change.
• Experience providing HR support to US and Global employees and leaders.

We look forward to hearing from you!

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.

We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.