Copy Supervisor, HCP

About Klick Health

Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!

About Our Creative Craft 

The Creative team features an incredible array of experienced, fearless, smart visionaries, capable in all media and technologies, and united by a common goal: to build brands that solve a human need. It requires hard work, a healthy dose of imagination, and a passion for craft to make work that stands out in the world. We’ve got super-smart, friendly, and caring people who put their hearts and souls into the clever work that they create for our clients in order to deliver thoughtful creative messaging to the patients they serve. And the best part? We have a ton of fun while doing it. 

Role Details

Position Title: Copy Supervisor

Role Description and Expectations

The Copy Supervisor is responsible for generating ideas, creating concepts for advertising and promotional copy, developing texts from draft stage through finished product with their art partner; working closely with Creative and Client Service teams to ensure adherence to client’s marketing strategies and objectives within specified deadlines.  As a people manager the Copy Supervisor manages and mentors creatives that report to them and as needed on projects.  In this role, the Copy Supervisor must have an advanced understanding of Klick Health departmental procedures such as routing, print production, protocols, usage rights of stock, images for layout, as well as other internal procedures and solutions practiced by our creative craft. This position will require someone who has knowledge and experience working with high science content, breaking it down and crafting it for different types of digital advertising collateral.

Key Accountabilities:

• Solid understanding of client’s marketplace and can evaluate work in light of current marketing environment commercial awareness
• Ensures the best visualization of the product while staying within budget limits and understands the various production processes. (CGI, Shoot, Stock, etc)
• Contributes innovative ideas appropriate to the client’s marketing strategy that challenge the status quo
• Able to defend strengths of existing concepts while remaining open to input and further explorations
• Participates and contributes in brainstorming sessions with stakeholders across meetings
• Review all materials for consistency in copy guidelines and all branding elements
• Works with art partner to skillfully produce work across all channels that communicate the client’s message about the product for both the overall campaign
• Supports layouts with attention-getting techniques and compelling storytelling to support strategy
• Follows-through and communicates with Creative Shared Services to ensure smooth flow of jobs to meet deadlines
• Manages and mentors direct reports; coaches, challenges, and provides opportunities for growth
• Follows up on set expectations, and provides coaching and guidance when standards are not being met
• Develops goals with each direct report and conducts performance reviews and regular 1:1s to provide coaching, support career plans, and provide learning opportunities
• Maintains current knowledge of the internal creative team's capabilities & freelance talent; recommends those that are best suited to achieving the desired results
• Fosters an environment of diversity and inclusion on the team
• Maintains awareness of budget requirements and limits and alerts Client Service in advance when work exceeds budget and obtain appropriate approvals to follow through
• Develops strong relationships with all cross discipline internal teams
• Attends client creative presentations as circumstances allow
• Has a solid client relationship; actively leads interactions with clients and forges bonds with stakeholders
• Keeps up to date on industry trends and shares knowledge with internal teams
• Demonstrates a deep understanding of product challenges in relation to overall market
• Complete understanding of market trends and marketing briefs

Skills:

• Must be able to demonstrate effective oral and written communications skills
• Strong interpersonal and collaboration skills
• Exhibits sound judgment and decisive problem solving ability
• Ability to work well within a team setting
• Ability to build client rapport and trust
• Established presentation skills Managerial skills
• Computer proficiency; solid knowledge of word text programs

Education:

• Bachelor’s Degree in Advertising/Marketing, Communications, Writing or related discipline preferred

Experience:

• 5+ years of experience in marketing/advertising business experience preferred 
• Comfort with and enthusiasm for integrating AI into your work

What makes Klick different?

You’ll work on numerous multi-million dollar brands—the size and breadth of the accounts here are incomparable to most agencies. We believe in putting our people first, and always make that our priority. This and our other timeless principles have made all the difference in our over two decades of success. By having an entrepreneurial spirit, playing the long game, considering outcomes over optics, and solving challenging problems through our hacker roots, we live our difference in all that we do. You’ll get to experience a high level of trust and be given the freedom to make decisions, judgment calls, and function with autonomy. If you have an idea, run with it! You’ll be encouraged to let your entrepreneurial spirit flourish and you’ll work with incredible teams that you can learn from, contribute to, and who will support you every step of the way!  

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.

We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.