Copy Supervisor

Back
Apply

Company Description

The Klick Group—comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.

About our Creative Craft
Our Creative Craft brings Klick’s ideas to life through storytelling, design, and experience. This craft blends imagination with strategy to create work that is emotionally resonant and culturally relevant. Creative teams collaborate across disciplines to simplify complexity and humanize healthcare. Their work drives engagement, understanding, and meaningful action across channels.

Job Description

Klick is looking for a Copy Supervisor to help shape a high-growth, patient-centered healthcare account with strong digital and customer experience needs. This role will focus on non-traditional, multi-channel copy across patient support, adherence, CRM-style engagement, digital, social, website, video, and HCP education materials. The Copy Supervisor will partner closely with creative, strategy, medical, and account teams to develop clear, concise copy for a large life sciences client.

What You’ll Do

  • Develop consumer-facing copy for patient support and adherence programs across digital, social, website, CRM, and video content.

  • Shape warm, human, patient-centered messaging that supports engagement, education, and ongoing treatment commitment.

  • Create HCP-facing materials such as nurse educator content, speaker decks, onboarding tools, and in-person session support.

  • Partner with creative, strategy, medical, account, and client-facing teams to move work through review while maintaining clarity and accuracy.

  • Adapt copy quickly across changing priorities, feedback cycles, and multi-channel deliverables in a growing account environment.

Qualifications

Required:

  • 5+ years of healthcare agency copywriting experience, including recent US pharma work.

  • Experience developing both DTC and HCP copy across at least two channels such as digital, CRM, social, website, video, speaker decks, or educational materials.

  • Portfolio demonstrating consumer-facing healthcare copy with a warm, clear tone.

  • Experience translating complex medical, patient support, or adherence topics into compliant copy for patients, caregivers, or healthcare professionals.

  • Ability to manage fast-moving workstreams with frequent pivots, multiple stakeholders, and review-driven deliverables.

Desired:

  • Comfort and enthusiasm for using AI as a regular part of how work gets done.

  • Experience creating patient support, adherence, CRM, or customer experience programs in healthcare or life sciences.

  • Experience writing social, patient voice, video scripts, or emotionally supportive healthcare content.

  • Infectious disease, prevention, specialty medicine, or launch-style account experience.

  • Experience working with medical, regulatory, strategy, and client services partners on complex healthcare brands.

Additional Information

Note: Please provide a portfolio attachment or link to a personal website that highlights work samples.

This posting is for a new position at Klick.

The base salary range for this position is between CAD $100,000 - $125,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.

#LI-HT1 #LI-Hybrid 

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Apply for this role

Equal Opportunity

Klick embraces diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration without regard to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, disability, age, marital status, or family status. If you require disability-related accommodation during the application or interview process, simply let us know and we'll work with you to ensure you have a positive experience.