Director, Total Rewards

About Klick Health

Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!

Job Summary:

The Director, Total Rewards will be responsible for designing, implementing, and managing the organization’s comprehensive total rewards strategy, including compensation, benefits, and work-life initiatives. This role ensures that the organization’s total rewards offerings are competitive, cost appropriate, align with Klicks values, and support employee engagement and retention. 

Key Responsibility: Compensation Strategy & Management

• Develop, implement, and manage the company’s compensation programs, including salary structures, incentive plans, and bonuses.
• Conduct regular market research and benchmarking to ensure compensation is competitive and aligned with industry standards.
• Collaborate with People Practices, finance and leadership to design compensation strategies that support talent attraction, retention, and motivation.
• Support Klick’s Global expansion through the research, design and implementation of competitive salary bands and benefits offerings.
• Ensure compliance with global, local, state, and federal regulations regarding compensation.
• Oversight of Pay transparency legislation and application 

Key Responsibility: Benefits Design and Administration (Most critical)

• Manage the administration of employee benefits programs, including health insurance, wellness initiatives, and other company-sponsored benefits across the U.S., Canada, and globally.
• Conduct an annual competitive benefits analysis against key competitors in the market.
• Evaluate the effectiveness of benefits offerings and recommend changes to improve employee satisfaction, cost-effectiveness, and alignment with Klick’s values.
• Serve as the primary point of contact for benefits vendors and manage relationships with external providers to ensure high service levels and cost optimization.
• Ensure compliance with local, state, and federal regulations regarding employee benefits.
• Act as a point of escalation for sensitive and unique employee matters related to benefits offerings and coverage.
• Ensure internal benefit information is kept up to date and accurate.
• Negotiate with brokers and/or other benefit providers.
• Review and recommend benefit changes and enhancements through a DEI lens to support the needs of a diverse workforce.

Key Responsibility: Employee Wellness & Work-Life Balance Initiatives

• Analyze disability program usage to identify trends and proactive preventative measures to promote employee well-being and reduce claims.
• Develop and promote wellness programs that support physical, emotional, and financial well-being.
• Monitor the impact of wellness and work-life initiatives on employee morale and productivity.

Key Responsibility: Analytics, Reporting, and Compliance

• Analyze data and trends related to compensation, benefits, and employee satisfaction to provide actionable insights to People Practices and Finance leadership.
• Prepare and present reports on the effectiveness of total rewards programs to key stakeholders.
• Ensure total rewards programs comply with applicable laws, regulations, and organizational policies.
• Maintain accurate records related to compensation, benefits, and other rewards programs for audit purposes.
• Monitor competitor benefits offerings and make recommendations to remain competitive.

Key Responsibility: Employee Communication & Education

• Design and implement communication strategies to educate employees about total rewards programs.
• Ensure employees fully understand the value of their compensation, benefits, and rewards packages.
• Conduct employee surveys and focus groups to assess the effectiveness of the total rewards strategy and identify areas for improvement.

Key Competencies:

• Analytical thinking and attention to detail.
• Strong problem-solving skills; able to think critically and creatively.
• Strategic mindset with the ability to align rewards programs with business goals.
• Collaborative approach to working with cross-functional teams.
• Excellent project management and organizational skills.

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.

We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.