Client Services

Our Philosophy

Building lasting client partnerships

We never take our client relationships for granted, and know that every moment presents an opportunity to enhance their experience with us. We strive to deliver extraordinary 360-degree service through strategic leadership, relationships built on trust, and brilliant execution. We are in the surprise and delight business; we want all of our clients to remember how we make them feel. This is how we operate day in and day out.

Photo of Ari Schaefer

Client Service at Klick presents a deep commitment to the success of our clients and their brands.

Ari Schaefer, President, Klick Health

About Client Services

Strategic partnership

We act as a critical communication conduit to our clients and effectively partner with all the cross-functional teams at Klick to ensure flawless delivery of client work. Client Services is ultimately accountable for nurturing a strategic business partnership with our clients. This connection helps drive meaningful outcomes for the patients, families, and healthcare professionals served by our clients’ brands.

Inspiring confidence

As business and relationship leaders, it’s our responsibility to ensure our team feels like they can accomplish anything. We help clients make their brand vision a reality by doing the unexpected along the way; anything is possible if you dig deep and have the courage and conviction to make a difference. When we believe in ourselves and our work, it inspires everyone in our orbit.

Our Difference

Creating the unexpected

We have always given our people the freedom to think differently. We shun cookie-cutter solutions, prefer to think on our feet, informed by data and experience, and lead with empathy. There’s no formula, no limitations. Only possibility and great people who want to make it happen. No one wants to settle for good enough. We’re all striving for work that truly makes a difference.

Meet The Team

Klick is a place where you can be yourself. When you talk to any one of us, you’ll feel like your voice is heard and valued because success is a team sport. Each of us is driven by a hunger and passion for the work that we do; solving problems and creating solutions for our clients. You’ll fit in here if you’re insatiably curious and bring a captivating energy to all that you do.

At the end of the day, we’re a group of passionate people who are eager to do great things together.

Open Roles

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Client Service Lead

Tokyo, JapanFreelanceClient Services
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Group Account Director

New York, New YorkFull-TimeClient Services
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Senior Account Director

New York, New YorkFull-TimeClient Services
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Account Director

New York, New YorkFull-TimeClient Services
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Group Account Director

Philadelphia, PennsylvaniaFull-TimeClient Services
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Account Director

Philadelphia, PennsylvaniaFull-TimeClient Services
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Equal Opportunity

Klick embraces diversity and equal opportunity. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration without regard to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, disability, age, marital status, or family status. If you require disability-related accommodation during the application or interview process, simply let us know and we’ll work with you to ensure you have a positive experience.