Client Engagement Director, Medical Communications

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Company Description

The Klick Group—comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.

About our Medical Craft
Our Medical Craft brings scientific and strategic expertise together to shape how brands communicate clinical value. The team blends medical strategy, medical communications, scientific rigor, and regulatory understanding to inform brand narratives, support evidence generation, and guide both internal and external communications across the product lifecycle.

Job Description

The Engagement Director plays a key role in shaping and delivering medical and scientific communication programs for our clients. This role focuses on translating complex clinical insights into meaningful strategies, partnering with clients to clarify needs, and guiding cross-functional teams to execute programs that are accurate, compliant, and impactful. This individual brings strong strategic thinking, scientific understanding, and client partnership to help drive innovative, high-quality medical communications.

What You’ll Do:

  • Lead development and execution of medical and scientific communication initiatives
  • Partner closely with clients to understand business needs and identify strategic opportunities
  • Guide cross-functional teams to deliver projects on time, on budget, and in alignment with medical strategy
  • Ensure all work meets regulatory requirements and high standards of scientific accuracy
  • Collaborate on planning, presentations, and workshops to support brand and medical objectives

Qualifications

Required:

  • Minimum 8 years’ experience in medical communications or healthcare communications/marketing
  • Prior experience within a medical communications agency
  • BA/BS degree in Business or Science
  • Strong understanding of US pharma/healthcare regulations
  • Proven ability to manage complex projects and client relationships
  • Excellent written, verbal, and presentation skills

Desired:

  • Experience leading cross-functional scientific communication teams
  • Familiarity with medical strategy and competitive landscapes
  • Ability to identify and apply innovative or digital approaches in medical communications
  • Comfort integrating AI tools into workflows
  • Experience supporting conferences or onsite client meetings
  • Knowledge of emerging trends across healthcare and digital communications

Additional Information

#LI-ML1 #LI-Hybrid

Our Commitment to Inclusion

Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us. Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.

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Equal Opportunity

Klick embraces diversity and equal opportunity. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration without regard to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, disability, age, marital status, or family status. If you require disability-related accommodation during the application or interview process, simply let us know and we’ll work with you to ensure you have a positive experience.