Hi there, I’m Brad and I head up the social practice here at Klick Health. We research, craft, and execute social strategies for our clients to help them engage with their customers. We are growing our team and I’m looking for individuals who can wear a number of hats on a daily basis:
Social Media Research
We use Sysomos for researching social conversations. During our research we are looking for both quantitative and qualitative insights about the shape of the online communities and their topics of interest. The ability to research and synthesize the results is critical.
When we perform research there are always questions that we are trying to answer. Coming up with the best answers for the client requires the ability to understand the strategic framework and align recommendations to it.
Content strategy builds out the social project planning from the SIs, CSFs, and KPIs defined in the brand activation strategy. These plans combine the strategist’s knowledge of social communications, platform culture and policies, and brand tone to choose platforms, specify content types, and map out content tempo.
Once our recommendations are accepted our work is only beginning. We execute the social content necessary to get our clients’ brands on social channels and grow their audiences. Since our clients work in a highly regulated industry (pharmaceutical marketing in the US) the successful candidate will be adept at content creation inside of strict boundaries alongside the full creative team here at Klick.
Dealing with the talk around our content is where the social team flexes its community management muscle. Highly regulated and careful, our clients see community management a little more conservatively than other industries but they are always looking for the opportunity to both learn and guide their engaged users.
The Social Strategist doesn’t have day-to-day responsibilities for community management but you should have some experience with it and be ready to jump in when needed (vacation coverage, etc.).
With the varied nature of this position, you’ll be comfortable researching alone, brainstorming in a group, writing new content, and presenting ideas to clients. When we meet I’ll want to hear about your full-service social experience and the results that you are most proud of. We’ll talk about your goals and aspirations and Klick Health and see if there’s a connection.
Klick operates with a fiercely independent spirit at the intersection of technology, creativity and strategy. The Klick family is a diverse group of people who are driven and connected by a shared culture and commitment to the relentless pursuit of awesome at Klick Health, Klick Learning Solutions (KLS), Katalyst, and Sensei Labs.
Established in 1997, Klick has teams in Chicago, New Jersey, New York, Philadelphia, San Francisco and Toronto. Klick kicked off 2015 by being recognized for having one of the top 10 intranets in the world. In 2014, Klick won over 125 awards for its client work, corporate management and culture, including being named one of country’s 10 Most Admired Corporate Cultures, Top 10 Best Places to Work, Best Employers, Fastest Growing Technology Companies, and Best Managed Companies. Klick’s co-founders wrote New York Times Bestseller The Decoded Company (Portfolio/Penguin, 2014), the first book about big data in the workplace. For more information on Klick companies, go to klick-inc.com.
Over Twenty years ago, Klick Health set out with a bold vision and a simple promise: to shape the future of digital health. Today, we’re the No. 1 independent digital health agency in the world. And we’re growing. Fast.
So, if you like to work hard and have some fun while you’re at it, we’re always on the lookout for exceptionally talented people. Take a look around and see how working at Klick is radically different.