Quality Assurance Specialist (Marketing Automation Platform)

Quality Assurance Specialist
We are looking for a Quality Assurance Specialist to join our team of data geeks to help us ensure accuracy and quality of our data, ETL processes, feeds, web services and other integrated applications.
As a QA Specialist, you will write and execute data quality test plans, and work with other teams to help them ensure the accuracy of their data.

RESPONSIBILITIES:
Test segmentations, data views, cadence and implementation our CRM systems to integrate with websites, third parties, and execute on multi-channel campaigns.
Develop and execute manual and automated test scripts.
Support data extracts using SQL, based on internal and external client requirements (e.g. email metrics, customer segments, and unsubscribes).
Perform data analysis using SQL to ensure data quality and quality of programs.
Handle multiple fast paced projects with changing priorities and concurrent deadlines.
Document and communicate the results of executing test plan. Identify, investigate, report and track bugs discovered during testing to closure.
Take part in the planning and implementation of testing for new and existing projects.
Understand the Klick SDLC. Escalate to management if the SDLC is not being followed.
Follow the testing processes outlined in the QA Playbook and escalate to management if those processes are not being followed.

QUALIFICATIONS:
4+ years QA/QC experience with a focus on functional, data integration, ETL, marketing communications or black box testing
Practical experience with relational databases and database applications.
Practical experience with data validation methods
Strong analytical, problem-solving, and conceptual skills.
Strong SQL querying, familiarity with XML and knowledge of programming fundamentals
Skilled in preparation and creation of test cases and design and implementation of test plans
A keen eye for detail with an ability to creatively test all aspects of software applications
A talent for breaking software.
Excellent verbal and written communication skills
Team-oriented and interpersonal skills

BONUS POINTS:
Post-secondary education in Computer Science, Engineering, the Sciences or Mathematics
Experience with Marketing Automation Platforms (Adobe Campaign, Salesforce Marketing Cloud, IBM Silverpop, ExactTarget, Nexxus Marketing, etc)
Experience with Marketing Analytics Platform such as Datorama
Experience with an automated test tool (e.g. Watir, Selenium, QuickTest, xUnit, SoapUI, etc.)
Experience with load, stress, volume testing in .NET based infrastructure
Competency in a scripting language
Experience with QA in an Agile environment
Knowledge of CAN-SPAM and CASL

If you love improving quality, helping build confidence in solutions, analyzing data and providing results, and driving value, you may be just the candidate we are looking for. We look forward to hearing from you!

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Our people are awesome. And we’ve noticed that awesome people know other awesome people. Employee referrals are our single largest and most successful source of candidates here at Klick.

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Over Twenty years ago, Klick Health set out with a bold vision and a simple promise: to shape the future of digital health. Today, we’re the No. 1 independent digital health agency in the world. And we’re growing. Fast.

So, if you like to work hard and have some fun while you’re at it, we’re always on the lookout for exceptionally talented people. Take a look around and see how working at Klick is radically different.

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