CRM QA

We are looking for quality assurance specialists to join a group of data geeks to help us ensure the accuracy and quality of our data, ETL processes, feeds, web services and applications.
As a Data QA Specialist, you will design, write, execute and automate data quality test plans, and work with other teams to help them ensure the accuracy of their data.

RESPONSIBILITIES:
Review Business requirements, create test scenarios and document test cases for all CRM data management needs, as well as support the documentation of traceability matrix where required.
Create and execute test plans for new and existing projects.
Write, execute and automate test scripts.
Identify, investigate, report and track bugs to closure.
Communicate test results, as well as any errors or issues discovered during testing, to working team including PMs, QA team and developers.
Complete all testing milestones including unit, acceptance, integration and smoke testing of frontend and backend application/database/ETL functionality
Test segmentations, data views, cadence and implementation our CRM systems to integrate with websites, third parties, and execute on multi-channel campaigns.
Support data extracts using SQL based on internal and external client requirements (e.g. email metrics, customer segments, and unsubscribes)
Data analysis using SQL to ensure data quality and to test programs
Handle multiple projects, clients and working teams with changing priorities to meet concurrent deadlines.

QUALIFICATIONS:
2+ years QA experience with a focus on system, data, feeds, ETL or marketing communications testing.
Strong SQL querying skills. and familiarity with XML.
Experience in writing test cases and preparing test plans.
Knowledge of programming fundamentals.
Practical experience with relational databases and database applications.
Practical experience with data validation methods.
Strong analytical, problem-solving, and conceptual skills.
A keen eye for details with an ability to creatively test all aspects of software applications
Excellent verbal and written communication skills.
Team-oriented and interpersonal skills.

BONUS POINTS:
Post-secondary education in Computer Science, Engineering, the Sciences or Mathematics.
Experience with an automated test tool (e.g. Watir, Selenium, QuickTest, xUnit, SoapUI, etc.).
Experience with load, stress, volume testing in .NET based infrastructure.
Experience with Marketing Automation Platforms (IBM Silverpop, ExactTarget, Salesforce Marketing Cloud, Adobe Campaign, etc)
Knowledge of CAN-SPAM and CASL
If you love improving quality, helping build confidence in solutions, analyzing data and providing results, and would gladly find defects in others’ work, you may be just the candidate we are looking for. We look forward to hearing from you!

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Over Twenty years ago, Klick Health set out with a bold vision and a simple promise: to shape the future of digital health. Today, we’re the No. 1 independent digital health agency in the world. And we’re growing. Fast.

So, if you like to work hard and have some fun while you’re at it, we’re always on the lookout for exceptionally talented people. Take a look around and see how working at Klick is radically different.

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